Privacy Policy
Last Updated: August 10, 2026
FerrConn Hospitality Insider ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ferrconnhospitality.com and use our services.
By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Data
We may collect personally identifiable information that you voluntarily provide to us when you:
- •Register for an account
- •Subscribe to our newsletter
- •Comment on articles
- •Contact us via email or forms
This may include: name, email address, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- •IP address
- •Browser type and version
- •Operating system
- •Referring URLs
- •Pages viewed and time spent on pages
- •Device identifiers
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
How We Use Your Information
We use the information we collect to:
- 1Provide, operate, and maintain our website and services
- 2Send you newsletters, updates, and promotional materials (with your consent)
- 3Respond to your comments, questions, and customer service requests
- 4Analyze website usage and improve our content and services
- 5Detect, prevent, and address technical issues or fraudulent activity
- 6Comply with legal obligations
- 7Personalize your experience and deliver content relevant to your interests
Legal Basis for Processing (GDPR)
For users in the European Economic Area, the United Kingdom, and Switzerland, we process your personal data only where we have a valid legal basis under Article 6 of the GDPR:
- •Consent: where you have given us clear consent to process your data (e.g., subscribing to our newsletter or marketing emails). You may withdraw consent at any time.
- •Performance of a Contract: to provide the services you requested, including your paid subscription and account access.
- •Legitimate Interests: to operate and secure our website, analyze usage trends, prevent fraud, and improve our content, where these interests are not overridden by your rights.
- •Legal Obligation: where we are required to process data to comply with applicable laws or respond to lawful requests from authorities.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, including: payment processing (Stripe, Inc., which processes your subscription payments under its own privacy policy and PCI-DSS compliance), website hosting and infrastructure, analytics (Google Analytics), andemail delivery. These providers are contractually obligated to use your information only to deliver services on our behalf and to protect it in accordance with applicable law.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
Third-Party Analytics
We use analytics services (such as Google Analytics) to understand how users interact with our website. These services may collect information about your use of our site and other websites.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
🇪🇺 GDPR (European Users)
- ✓Right to Access: Request copies of your personal data
- ✓Right to Rectification: Request correction of inaccurate data
- ✓Right to Erasure: Request deletion of your data
- ✓Right to Restrict Processing: Request restriction of data processing
- ✓Right to Data Portability: Receive your data in a structured format
- ✓Right to Object: Object to processing of your data
🇺🇸 CCPA / CPRA (California Users)
- ✓Right to Know / Access: Request disclosure of categories and specific pieces of personal information collected
- ✓Right to Delete: Request deletion of your personal information
- ✓Right to Correct: Request correction of inaccurate personal information
- ✓Right to Opt-Out: Opt-out of the "sale" or "sharing" of personal information for cross-context behavioral advertising
- ✓Right to Limit: Limit the use of sensitive personal information
- ✓Right to Non-Discrimination: Equal service and price regardless of whether you exercise your privacy rights
Sale or Sharing of Personal Information
We do not sell or share your personal information for cross-context behavioral advertising as defined under the CCPA/CPRA. We do not retain sensitive personal information beyond what is necessary to provide our services. No financial incentive or service/price difference is offered in exchange for the sale or sharing of personal information.
Do Not Track & Global Privacy Control
We honor Do Not Track (DNT) signals and Global Privacy Control (GPC)browser settings as valid opt-out requests for the sale or sharing of your personal information. Because we do not sell or share personal information for cross-context behavioral advertising, no additional opt-out action is required from you.
Authorized Agents
You may exercise your CCPA/CPRA rights through an authorized agent. Requests submitted by an agent must include written proof of your authorization (e.g., a signed power of attorney) and the agent must verify their identity. We may also contact you directly to confirm the request.
To exercise your rights, please contact us at marketing@ferrconn.com. To protect your account, we may need to verify your identity before responding. We will respond to verified requests within 30 days (GDPR) or 45 days(CCPA/CPRA), as applicable.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
- •Account data: retained for the life of your account and deleted within 30 days of account closure.
- •Subscription & billing records: retained for the duration of the subscription and up to 7 years thereafter for tax and accounting compliance.
- •Newsletter subscribers: retained until you unsubscribe; unsubscribed records are removed within 30 days.
- •Analytics & log data: retained for up to 26 months, then aggregated or deleted.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
While we strive to protect your personal information, we cannot guarantee its absolute security.
International Data Transfers
FerrConn Hospitality Insider is based in the United States. When we collect personal information from users located in the European Economic Area, the United Kingdom, or Switzerland, we may transfer that information to the United States or other countries where our service providers operate.
Where required, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses (SCCs), the UK International Data Transfer Agreement (IDTA), or another valid adequacy or safeguard mechanism, to ensure your personal data receives a level of protection consistent with applicable data protection laws. We will retain your data only as long as described in our Data Retention section.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.
Email Communications
If you subscribe to our newsletter, we will use your email address to send you updates, news, and promotional content about the hospitality industry.
You may unsubscribe from our emails at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us at marketing@ferrconn.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after any modifications indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Data Protection Officer
dpo@ferrconnhospitality.comMarketing & Advertising
marketing@ferrconn.comMailing Address
FerrConn Media
Privacy Department
190 Boulevard, Hasbrouck Heights, NJ 07604
We will respond to your inquiry within 30 days of receipt.
Compliance Statement
FerrConn Hospitality Insider is committed to compliance with GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and other applicable data protection laws. We maintain transparent data practices and respect your privacy rights.